I am a sucker for lists of all types and this one really got
me going. The latest report from the US Census
Bureau was released and it featured the fasting growing cities by population
from 2016 to 2017. The great state of
Texas keeps growing. Three of the top 5 growth areas were from Lone
Star state. Here’s the top 10 with some
comments:
1.
San Antonio- I would’ve bet Austin- they were 12th
2.
Phoenix
3.
Dallas
4.
Ft Worth- I seriously always just considered
Dallas and Ft Worth as one.
5.
Los Angeles- I guess we’ll see if all of the
reports of people fleeing California this year is true when updated reports
come out
6.
Seattle
7.
Charlotte
8.
Columbus- Grads from Ohio State have to live
somewhere I guess.
9.
Frisco, TX
10. Atlanta
-- Congrats to all of you out there who have High School and
College graduation celebrations happening right now. Exciting and nerve wracking times for parents
and kids alike!
-- Last before I get to this weeks awesome interview, kudos out
to the team at Britt & Tilson Glass in Asheville, NC. They do not let things like horrible weather
and massive floods slow them down. Billy
Britt posted this picture on Twitter from outside of their shop- but also
posted an awesome That’s what I love about so many in our
industry- nothing can stop them from getting the work done!
kitchen and shower enclosure just completed.
Now onto week 2 of the “Big 3” interview series. I am truly touched at the reaction I got from
last weeks interview. I believe everyone
I have lined up will keep that momentum going.
This one features Syndi Sim of Diamon-Fusion International (DFI) – Syndi
has this incredibly positive and upbeat approach that truly is something to
admire. And I especially loved her last
answer- such a great lesson there.
So let’s learn more… the
Big 3 with Syndi Sim, Vice President Marketing & Business Development DFI
You have been in
marketing for what looks like a majority of your professional life. How is marketing the glass and glazing world
different than to the other areas where you were focused?
Marketing in the glass and glazing world is not much
different than other products/services I have marketed. The key is truly
connecting with people, in ways they want to be communicated with. People
engage and receive messaging in various forms – some like to use LinkedIn while
others prefer phone calls or face-to-face conversations. If you can find out
what is important to your audience, how they want to receive information, and
most importantly, learn how to connect on a human level, then you will begin to
develop solid relationships. This will inevitably open the door to more honest,
conducive conversations.
What do you feel is
your greatest accomplishment to date at DFI?
Having worked at DFI for almost five years, my greatest
accomplishment has been strategizing with new and current customers about the
marketing leverage DFI’s FuseCube offers. My team and I have worked tirelessly
on creating various marketing models that have differentiated the recipient’s
glass coating business. In my eyes, not only is the glass fabricator receiving
an excellent low-maintenance coating application system, but a team that will
stop at nothing to help them succeed.
We don’t believe in a one-size-fits-all strategy for our
customers, but instead take the time to learn about each company’s marketing/sales
demands, then formulate a tailored model that best fits those goals. This
concept has really positioned us as a reliable business partner.
You are very active
with shows and also customer visits (I see you on LinkedIn all over the world).
From being out there so much and seeing so many different ways of doing things,
what are some takeaways you can share that we as an industry should be doing
more of to become better?
This is an exciting time to be in the glass industry -
people are sharing ideas and glass is becoming more ingenious. My best piece of
advice would be to just spend time with customers. Ask questions. Learn. And
above all – listen. You wouldn’t believe how the effective having an open,
honest conversations really is.
My passion and, coincidentally, my success have come from
face-to-face opportunities – whether it is attending shows, meeting with
customers at their fabrication facilities or, at the very least, sharing
successes/stories via LinkedIn. For many years, the industry really did not
market or interact as much as they are doing now. Seeing and talking with the
customer at their plant is a great educational process and opportunity to find
out firsthand the customers’ needs and wants.
LINKS of the WEEK
I don’t know standing on a flight may end up being more
comfortable than being stuffed so tightly into a seat.
Modern journalism is a mess.
Stuff like this- not helping that opinion.
As a great friend of mine pointed out on this headline…“Startled” surely doesn’t cover the reaction if a snake all of a sudden appears
in your car!!
VIDEO of the WEEK
The video of the week returns because I love dogs and this
one somehow sings…. Seriously different here…
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